How to connect WEB.devad.io with your Custom Domain – Full Guide

In this tutorial we will see how you can easily connect your website in WEB.devad.io with your Custom Domain:
1- Send us the Request
2- Configure your DNS in domain provider

1- Go to Domains & URLs > Custom Domain
2- Enter you domain, Do not use http:// or https://
The valid format will be exactly like this : domain.tld, www.domain.tld or subdomain.domain.tld, www.subdomain.domain.tld
Our team will review your request within 1 wokring day. for faster approval you can contact us!

Option A: Cloudflare DNS manager:

Log In to Cloudflare

• Visit the Cloudflare dashboard and log in to your account.

Select Your Domain

• From the dashboard, select the domain you want to configure.

Add DNS Records

• Go to the DNS tab and click Add Record to add the necessary DNS entries.

• Save each record after entering the details.

Option B: Domain Provider

1. Access Your DNS Management

• Log in to your domain registrar’s account (e.g., GoDaddy, Namecheap, Bluehost, etc.).
• Navigate to the DNS management section for the domain you wish to connect.

2. Add a CNAME Record

• Look for an option to add a new DNS record.
• Choose CNAME as the record type.
• Fill in the details as follows:
  • Host: @ (This represents the root domain.)
  • Value: web.devad.io
  • Proxy Status: DNS only
  • TTL: Leave it as the auto or set to your desired value.

If you will use subdomain, replace @ in HOST with the subdomain in our example lp2 or add * as wildcard if you plan to add more subdomains in the future and avoid repeating these step later. Here an example 

Save each record after entering the details.

5. Important Notes

Each domain provider has different interfaces and terminology. If something looks different from this guide, check your registrar’s documentation, as they often provide step-by-step visuals.

Provider-Specific Instructions

• Cloudflare
• GoDaddy
• Namecheap
• Bluehost / HostGator / cPanel
• Other Providers

Cloudflare is the most flexible DNS provider and recommended if you need full control or accelerated DNS performance.

Steps:

Log into Cloudflare and select your domain.

Open the DNS tab.

Click “Add Record”.

Choose CNAME.

Set Name = @

Set Target = site.devad.io

Change proxy to DNS Only (grey cloud)

Save.

CNAME @ → site.devad.io Proxy Status: DNS Only TTL: Auto

💡

Cloudflare requires “DNS Only” mode because proxied (orange cloud) interferes with domain verification and routing.

https://www.youtube.com/watch?v=Ytr7R_BN0JY

GoDaddy uses a simple DNS manager and is one of the easiest platforms for beginners.

Steps:

Log into GoDaddy → “My Products”.

Find your domain → “DNS”.

Scroll to “Records” → Add.

Choose CNAME.

Host: @

Points to: site.devad.io

TTL: 1 hour or Default

Save.

Type: CNAME Host: @ Points to: site.devad.io

Namecheap uses “Advanced DNS” where most custom records are configured.

Steps:

Log into Namecheap → Domain List.

Click “Manage” → “Advanced DNS”.

Under “Host Records”, click “Add New Record”.

Choose CNAME Record.

Host: @

Value: site.devad.io

TTL: Auto.

Save.

❌

Some Namecheap plans do not allow root domain CNAME. Use “www” instead and set URL Redirect for @ → www.[/epcl_box
]

Most traditional hosting companies use the same cPanel interface.

Steps:

Log into cPanel.

Search “Zone Editor”.

Choose your domain → “Manage”.

Click “Add Record”.

Type: CNAME.

Name: @

Record: site.devad.io

Save.

For registrars like IONOS, OVH, Domain.com, Google Domains (legacy), or Shopify Domains — the process is identical:

Open DNS or Zone Editor.

Add new record.

Type: CNAME.

Host: @.

Target: site.devad.io.

Save.

If your provider does not support CNAME on root, add:

www → CNAME → site.devad.io

Then redirect the main domain (“@”) to “www”.

Troubleshooting & FAQs

Final Steps

After adding your CNAME record, return to your Business Page or Store admin area and submit the custom domain. Your request will be processed by the administrator and typically completed within a short time window.