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Supercharge Leads, Sales & Support with AI Chat Power

Ecommerce Lead Gen & Customer Support Revolution!
For ecommerce stores, capture emails, nurture leads, and close sales faster with smart pop-ups, automated funnels, and seamless newsletter integrations—turning browsers into buyers.
For customer support, deliver instant human-like help, proactive outreach, and rich messaging to resolve issues on the spot, boost satisfaction, and build loyalty that drives repeat business and referrals.

Boost Marketing with AI Powered Tools and Chat

Live chat adds a personal touch and instant support, creating a standout marketing edge for lead capture and support excellence. Customers adore it with every use, driving up sales, generating hot leads, and sending revenues soaring while resolving queries effortlessly.

Pop-up Message

Show targeted pop-up messages on your site to grab ecommerce leads or offer instant support. Make them irresistible with compelling text and profile pictures. Build various pop-ups that trigger automatically for high-intent scenarios like cart abandonment or support needs.

  • Multiple pop-ups
  • Automated pop-ups
  • Multilingual

Welcome Message

Greet ecommerce visitors or support seekers with a warm welcome the moment they land and open chat—perfect for lead gen intros or quick help offers. Trigger it on page load or chat open, and set up several via automations to personalize the experience.

  • Multiple options
  • Multiple and automated messages
  • Multilingual

Follow-up message

In ecommerce, snag abandoned cart emails; in support, collect details if no agent’s available. Dispatch a message asking for the user’s email if no agent responds in 15 seconds—or when all agents are offline. It handles phone numbers and additional fields for richer lead data or tickets.

  • Support for phone number and other fields
  • Multilingual

Subscribe Message

Grow your ecommerce list or support community via live chat. Prompt users for their email and configure follow-up confirmation emails to nurture leads or send updates. It connects seamlessly with leading newsletter platforms for effortless growth.

  • Integration with the major newsletter services
  • Multilingual message and email

Newsletter Subscription

Push ecommerce leads down the funnel or keep support users engaged by auto-subscribing them to your newsletter when they share an email in chat. Pick a specific list, add their name, and watch conversions climb.

  • Mailchimp
  • Elastic Email
  • Campaign Monitor
  • Sendinblue
  • SendGrid
  • HubSpot
  • Moosend
  • GetResponse
  • ConvertKit
  • ActiveCampaign
  • MailerLite
  • Mailjet
  • Sandy
  • SendFox

Automations and Triggers

Automate lead gen for ecommerce (like exit-intent captures) and support workflows (like ticket escalations). Dispatch messages, display pop-ups, tweak chat designs, and more when your defined conditions are met. Tap into over 13 conditions and 5 automation varieties.

  • Messages, pop-ups, emails, SMS, and design
  • More than 13 conditions

Multi-Users Direct Message

Nurture ecommerce leads or follow up on support cases in real time. Deliver direct chat messages, emails, and SMS to users, tailored with custom merge fields and automatic notifications.

  • Support for emails, SMS and text messages
  • Send messages to several users

Marketing Chatbot

Pair with ecommerce for 24/7 lead qualification or support for instant query handling. Supercharge these tools by combining them with the chatbot—it automates replies to campaign questions or issues, enhancing experiences while saving time.

Explore our Smart Chatbot

Social Share

Amplify ecommerce traffic or support advocacy by encouraging shares. Message customers to share the current page on social platforms and apps like Facebook, Twitter, and others—boosting visibility and engagement.

  • Support for Facebook, Twitter, Whatsapp, Linked-in, Pinterest
  • More services coming soon

Proactive Chat

For ecommerce, spot shopping intent; for support, preempt issues. Let agents contact online visitors before they chat—from the admin panel, view the real-time user list and invite anyone to convert or get helped.

  • Real-time online users list
  • Send a message to online users

Rich Messages

Wow ecommerce shoppers with product previews or empower support with guides. Agents captivate users with over 10 types of rich messages, mixing them seamlessly. Insert via parameter strings or shortcodes.

  • 10+ rich message types
  • Custom rich messages
  • Rich message as shortcode
  • Multilingual

Booking System

Ecommerce sellers book demos; support teams schedule calls. Calendly integration makes booking meetings with visitors effortless—right from the chat widget or tickets section.

Powered by Calendly
Try it now by clicking here

Categorized in:

CHAT App, Marketing Features, Features & Use Cases,

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