AI Agentic Chatbot Features

AI-Powered Chatbot in CHAT.devad.io

Ecommerce, Lead Gen, & Customer Support Supercharged!
For ecommerce lead generation, deploy intelligent bots that qualify prospects, capture details, and nurture conversions 24/7 with human-like flows.
For customer support, automate routine queries, escalate seamlessly to agents, and deliver instant, multilingual resolutions—slashing workloads while boosting satisfaction.

The AI Agentic Chatbot in CHAT.devad.io

Elevate your site with CHAT.devad.io’s cutting-edge AI Agentic Chatbot, built on embedding-driven Retrieval-Augmented Generation (RAG). Transform static content into dynamic, smart dialogues that captivate and convert.

This isn’t your basic responder—it’s a sophisticated RAG powerhouse. Powered by OpenAI’s text-embedding-3-small, it absorbs your unique data from docs, web links, sitemaps, and chat logs. Result? Context-aware retrieval of precise info, delivering spot-on, natural replies to any query.

Smart Chatbots Powered by OpenAI and Google

Accelerate fixes and streamline talks by fusing OpenAI, Google AI, and premium features. Deploy in minutes for effortless automation.

Automated Communication

Bots handle queries independently when equipped with answers. Unsure? Seamlessly hand off to live agents for takeover.

• Automated communication
• Easy 30-second installation
• Custom chatbot reply delay
• Human-like conversations

Easy to Use. Easy Chatbot Setup.

No Coding Skills Required
Auto-train on your site via Q&A pairs, PDFs, flows, and beyond.

Learn While You Build
Kick off simple, then layer in contexts and entities as you grow.

Online Guides and Videos
Tap rich OpenAI, Google, and bot tutorials plus demos.

Benefits

• Improve Workflows and Productivity
  Bots tackle repetitive queries, easing agent burnout.
• Decrease Agents’ Workloads
  Handle ~30% of support volume, freeing teams for high-value work.
• Bots Run Your Website 24/7
  Nonstop operation cuts costs and keeps engagement alive.
• Become a Better Problem Solver
  Instant answers in seconds skyrocket user delight and retention.
• Automatically Qualify Leads
  Engage prospects live, gathering details conversationally.
• Increase Conversion Rates
  Leverage quick, pro responses to lift sales.
• Create Chatbots using Your Data
  Build ChatGPT-style bots from your files or site links. Amp up with Flows, Q&A, and Google AI.
  Auto-train from sites, sitemaps, PDFs, JSON, and docs.
  Schedule retraining via cron or API.

Major Settings & Configuration

Tailor these essentials to fit your ecommerce or support goals perfectly.

1. Training Data Input
   Fuel precision with varied inputs:
   • Files & Text: Load PDFs or plain text for your knowledge core.
   • URLs & Sitemaps: Scan live site pages (set HTML lang for multilingual sites).
   • Chat History: Refine with real past interactions.
     Path: Chatbot > Training. Fix issues: Info > Clear all data, then retrain.
2. Embedding Model
   OpenAI’s text-embedding-3-small turns text to vectors for deep semantic grasp.
   Cost: ~$0.00000004/token—prime performance-value mix.
3. Automation & Frequency
   Sync bots to fresh content via cron jobs or API for hands-free updates.
4. Fine-Tuning Parameters
   Shape tone in OpenAI Settings:
   • Temperature: Low (0.2) for precise support; high (0.8) for creative chats.
5. Language Detection
   Global-ready: Auto-spot user language, reply matchingly. Enable “Multilingual via translation” for KB and category auto-translations.
6. Quality Control Tools
   • Spelling Correction: Pre-process user typos for flawless understanding.
   • Rewrite Message: One-tap rephrase for clearer bot outputs.
7. Intent Detection Confidence
   Set threshold (rec: 0.81)—below it, fallback to default or human escalation to dodge errors.

Human Takeover

Humans stay in charge. Bot stumbles? Trigger handover with smart alerts—only when essential.

• Multiple human takeover methods
• Notifications only when needed
• User confirmations
• Other options

Multilingual Chatbots

One-click global switch: Detect language, translate live, respond natively (50+ tongues).

• Real-time message translation
• Language detection
• More than 50 languages
• Multilingual chatbots

Works with WhatsApp, Instagram and More

Link to top channels for unified reach.

• WhatsApp
• Instagram
• Telegram
• Messenger
• Viber
• More

Smart Questions and Answers

Build Q&A boosted by OpenAI, pulling live from APIs/external sources. Trigger saves/actions on key queries.

• Provide answers from external sources
• Actions on specific questions

Tools Calling

OpenAI tools grab/validate data (e.g., tracking codes) and fetch real-time info.

• Set Data: Snag emails, addresses, custom fields on triggers.
• Actions: Archive chats, email agents, force handover, etc.

Chatbot Flows

Design guided sequences: Collect info, list buttons, API calls, conditionals.

• Collect user details
• Send button lists
• Send data via REST API
• Set conditions
• Conversational Mode: AI reads messages, picks options naturally.
• Step-Back Updates: “Fix email” or “Back” revisits steps.
• Messaging Channels: Full WhatsApp/etc. compatibility.

Speech Recognition

OpenAI transcribes audio to text instantly—pairs with translations, works for all users/bots/admins.

Image and File Analysis

OpenAI Vision decodes images/files (PDFs, DOCX, TXT, GIFs, etc.) for sharper insights.

• Analyze multiple images and files at same time
• Supports PDF, DOCX, TXT, GIF, WEBP, PNG, JPG, and more formats

Chatbot Training on the Fly

Agents add Q&A live—OpenAI generates variants for robust learning (multilingual too).

• OpenAI enhancement
• Have your agents train the chatbot
• Multilingual training

Chatbot Actions

Bots act for users: Email sends, article opens, dept switches, handoffs (+10 actions in Flows/Q&A).

• More than 10 actions available
• Allow the chatbot to act on behalf of the user

Chatbot Live Web Search

Bot scours Google for fresh events/news, fixes typos too.

• The chatbot answers questions about real-time events
• Correct misspelled user questions

Rich Messages

Bot rivals humans: Attachments, media, 10+ rich types via shortcodes.

• Rich messages as shortcode
• Attachments and media
• 10+ rich message types

Chatbot Integrations

Level up with these:

Google Calendar
With the powerful Google Calendar integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel.

TidyCal
With the powerful TidyCal integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel.

Unlimited OpenAI Assistants

Deploy endless assistants, activate site-zone specifically.

Real-time Data

Bots tackle current events/news dynamically.

Message Rewriting & Smart Reply

AI polishes agent messages (friendlier, pro) or suggests quick hits based on context.

Automatic Training

Cron/API retrains on content/chats regularly.

Fine Tune OpenAI & Prompt Editing

Tweak temp, models, freq; customize prompts for vibe and key info.