Welcome to the official changelog for CHAT.devad.io. We are committed to continuous improvement, regularly rolling out new features, optimizations, and bug fixes to enhance your experience. Our platform offers a complete solution for customer communication, with a free plan designed for testing and preparing your workflows, and premium plans starting at just $5 per month. Below you will find a detailed history of our recent updates.
Version Update: Quantum Griffin
Bug Fixes:
This update enhances the stability and reliability of the CHAT.devad.io platform. We have resolved issues related to the ‘close chat’ function, incorrect time displays due to Daylight Saving Time (DST), and errors with email piping. Visual glitches affecting article category images and follow-up messages have been corrected. For the AI App, we fixed a critical error where the human takeover process would fail when multilingual translations were active, and restored a missing delete button in the flow connector block.
New Features:
Several powerful new capabilities have been introduced to CHAT.devad.io. Admins will now see confirmation messages for key actions, and a ‘Forgot Password’ function has been added for easier account recovery. The AI chatbot is now aware of the current date and time and offers full multilingual support for all direct communications and automations. To improve data integrity, unsent messages in the admin panel are now automatically saved as drafts. Furthermore, the WhatsApp App integration within CHAT.devad.io now supports the streamlined Embedded Signup process.
Optimizations:
We have significantly refined the intelligence and performance of CHAT.devad.io. Department-specific notifications are now routed more broadly to ensure no query goes unanswered. The analytics engine has been upgraded for more accurate reporting on agent response times by properly accounting for chatbot handoffs. The entire reports section has been redesigned for clarity. The AI chatbot in CHAT.devad.io now delivers more precise answers, integrates better with custom prompts, and uses second-based delays for more natural conversational timing.
Version Update: Stellar Phoenix
Bug Fixes:
This comprehensive update for CHAT.devad.io resolves a wide array of platform and integration issues. We have fixed critical errors that prevented the creation of new users and agents, and corrected malfunctions in message translations and large push notifications. Errors related to corrupted email content, article ratings, and automated messages failing to send have been addressed. The AI App has received fixes for training data inclusion, playground stability, and user detail collection in flows. We have also patched link formatting problems across all major messaging apps, including Telegram, WhatsApp, and Messenger, and resolved a bug affecting chatbot actions within the WooCommerce integration, ensuring a more stable experience on CHAT.devad.io.
New Features:
This release of CHAT.devad.io is packed with new features to enhance productivity. We’ve introduced a dedicated option for automatic article translations and a new language menu. User management is now more powerful with the ability to merge profiles. For our SaaS version, Google login has been enabled. The articles system has been upgraded with one-page navigation and new content blocks. The AI in CHAT.devad.io is now more capable, with conversational rating detection, integrations for Google Calendar and TidyCal, and a new ‘Flow connector’ block. The Telegram integration can now ignore initial ‘start’ messages, while WhatsApp fully supports the ‘reply to message’ feature, making your CHAT.devad.io experience more intuitive.
Optimization:
This update delivers significant user experience enhancements across CHAT.devad.io. To streamline your workflow, rating responses from messaging apps will no longer automatically reopen archived conversations. We have updated the UTC offset setting for improved global time accuracy. Furthermore, we’ve rolled out extensive improvements to the user rating system and modernized the interfaces for both the articles section and the main administrative area of CHAT.devad.io.
Version Update: Aurora Falcon
Bug Fixes:
This release reinforces the stability of the CHAT.devad.io platform by resolving several key issues. We’ve corrected malfunctions in the automations system, fixed an infinite loading loop in the WordPress version, and addressed errors with Q&A training answers in the AI App. Problems related to OpenAI text formatting, flow conditions, and human takeover requests have been patched. Furthermore, bugs affecting WooCommerce customer order displays and user detail synchronization have been fixed to ensure a seamless e-commerce integration within CHAT.devad.io.
New Features:
The CHAT.devad.io Artificial Intelligence App now supports training with JSON content directly from a URL, expanding data integration options. The Telegram integration has been enhanced with support for both replying to and deleting messages, giving agents more control over the conversation flow directly from the CHAT.devad.io dashboard.
Optimization:
We have implemented significant performance enhancements across the CHAT.devad.io admin area. The dashboard now loads substantially faster, particularly for accounts managing a high volume of conversations and messages. The system architecture has been upgraded to handle millions of messages while maintaining optimal speed and responsiveness, ensuring a smooth experience for all CHAT.devad.io users.
Version Update: Celestial Cobra
Security & Bug Fixes:
This update for CHAT.devad.io addresses several vulnerabilities related to SQL injection and unauthorized file access, further securing your data. We have resolved numerous bugs, including issues with automation conditions, incorrect message timestamps in notifications, faulty OTP email triggers, and flawed agent assignment in routing and queues. For our AI App users, we’ve fixed broken rich messages, flow conditions, and multilingual translation functionalities. The breakline feature (CTRL+ENTER) in the chat widget has been restored for all CHAT.devad.io users.
New Features:
The Artificial Intelligence App in CHAT.devad.io now supports training the chatbot with both JSON and CSV files, offering enhanced flexibility for data import. The WooCommerce App has been updated with a new option to disable the chatbot’s direct integration with your store, providing greater control over its automated responses. We’ve also introduced the official Shopify App to the CHAT.devad.io ecosystem.
Optimizations:
The user experience within CHAT.devad.io has been enhanced with several key optimizations. Internal notes now feature a “last modified” timestamp for better tracking. The AI chatbot’s ability to manage email conversations has been improved, and its logic for replying strictly from trained data has been refined for better accuracy. Additionally, the rating form now displays a feedback message directly in the chat, improving user interaction.
Version Update: Jupiter Jaguar
Security & Bug Fixes:
This update for CHAT.devad.io includes crucial security patches for SQL Injection and Cross-Site Scripting (XSS) vulnerabilities. We have also resolved a significant issue in the WordPress version that could improperly alter user privileges. Additional fixes address problems with sending direct chat messages, adding users as agents, and handling unicode characters in articles. Errors affecting text messages with rich content and the user template have also been corrected, ensuring a more secure and reliable CHAT.devad.io experience.
New Features:
To provide administrators with more granular control, CHAT.devad.io now includes an option to restrict an agent’s ability to change a conversation’s department. In the AI App, a bug related to disabling the human takeover feature has been fixed, and issues with audio message speech recognition in Portuguese have been resolved. The flow start block in the AI has also been repaired. For the WooCommerce App, we corrected a bug that was serving information for non-existent products, improving chatbot accuracy.
Optimization:
The email piping feature within CHAT.devad.io has been enhanced, ensuring that emails are now correctly grouped by conversation within various email clients, making it easier to follow communication threads.
Version Update: Orion Osprey
Security & Bug Fixes:
This CHAT.devad.io update provides a critical security fix to prevent malicious file uploads via the email piping feature. We also resolved bugs related to OTP when adding new users, SMTP settings, canned messages, and the share rich message. In the Messenger App, issues with duplicated messages and Instagram messages exceeding character limits have been addressed. The WhatsApp App has received fixes for 360dialog integration, template sending, and attachment naming. Finally, the Tickets App privacy and registration form bugs have been corrected.
New Features:
CHAT.devad.io now supports multiple email accounts for the email piping feature. The AI App introduces OpenAI context awareness for more relevant conversations and adds new GPT models: o1 and o3-mini. The Messenger App now supports button messages on Instagram, providing more interactive capabilities. Most significantly, the WooCommerce App in CHAT.devad.io now has full OpenAI support, removing the previous requirement for Dialogflow.
Optimization:
The conversation filtering in the CHAT.devad.io admin area has been improved; filters for departments and tags will now only display conversations matching the selected status code. The AI App has received multilingual support for Flows, making automated workflows accessible to a global audience.
Version Update: Vega Voyager
Bug Fixes:
This CHAT.devad.io update addresses several operational issues to improve your workflow. We have corrected a problem with messages that include tables, ensuring they render correctly. A bug affecting message translation text rendering has also been resolved. Issues with push notifications via Pusher have been fixed, along with language-related errors and problems with the Calendly integration. The AI App has received fixes for conversation status after human takeover, as well as for errors within flows and Google Search functionality.
New Features:
We have introduced a new option in CHAT.devad.io to define a specific language for the chat, giving you more control over the user experience. Additionally, a new setting allows conversations to be routed to all agents, regardless of their current online status. For our AI App, you can now add multiple start messages within a single flow, providing more conversational flexibility. We are also excited to announce the official release of the Shopify App, now available for all CHAT.devad.io users.
Optimization:
To enhance the user feedback process within CHAT.devad.io, the rating form now displays a confirmation message directly inside the chat after submission, improving the interaction flow.
Version Update: Titan Tiger
Bug Fixes:
A number of issues have been resolved to improve the reliability of CHAT.devad.io, including a bug affecting the {user_name} merge field. For the AI App, we have corrected problems related to Q&A tools calling, flow conditions, and missing messages when translation is active. Errors that occurred in flows on Messenger and prevented the chatbot from being disabled for Instagram conversations have also been fixed. Additionally, a synchronization bug in the Telegram App has been resolved.
New Features:
This CHAT.devad.io update introduces several powerful AI capabilities. The system can now automatically train the chatbot using the content of past conversations, continuously improving its knowledge base. You can now also edit conversation training data manually. A major new feature is the integration of Google Search, allowing the OpenAI chatbot to respond to questions with real-time information. Furthermore, the AI App now allows you to add question variants to Q&A entries and provides an option to start a flow automatically when a page loads, creating more proactive engagement opportunities within CHAT.devad.io.
Optimization:
To improve data management in CHAT.devad.io, we have added support for CC email addresses in the email piping feature and implemented a new, more robust rating system. The chatbot training window and the AI’s note data scraping capabilities have been significantly improved for a better user experience. Additionally, the process of sending mass template messages to multiple numbers in the WhatsApp App has been refined. Deprecated settings and functions have been removed to streamline the platform.