Welcome to Devad.io Apps Guides & Docs 👋

January 15, 2026

6 Min Read

926 Views

Mobile App & Other Settings

This section contains help for This section contains help for Mobile App and other features not listed above. The CHAT.devad.io admin area is a PWA, which means that…

January 15, 2026

3 Min Read

1499 Views

Automations & Cron Job

just enable the Settings > Artificial Intelligence > OpenAI > Training via cron job option and the cron job will be activated. You can disregard the instructions below….

January 15, 2026

14 Min Read

1808 Views

Email, Newsletter, SMS, & Notifications

Integrations, Tools, and NotificationsGuide to syncing newsletters, optimizing chat performance, and configuring email, push, and SMS alerts. Follow the steps below to complete the synchronization with your newsletter…

January 15, 2026

8 Min Read

1722 Views

Departments, Queue and routing

Team Workflow & Conversation Routing Settings Scale your support operations with powerful distribution and organization tools. Departments give you the power to distribute conversations and assign various agents…

January 15, 2026

5 Min Read

608 Views

Articles & Tickets Sections

Knowledge Base & Ticket Management Expand your customer support capabilities beyond real-time chat. This guide covers two essential modules: Articles and Tickets. Learn how to build a searchable Knowledge Base that…

January 15, 2026

8 Min Read

484 Views

Language and Translations

Managing Languages and Translations effective communication requires speaking your user’s language. In this section, you will learn how to set up CHAT.devad.io to automatically detect user preferences or…

January 15, 2026

9 Min Read

1946 Views

Having problems?

Setup, Configuration, and TroubleshootingGetting the most out of CHAT.devad.io starts with a solid foundation. This guide covers the essential steps to get you up and running—from verifying your…

January 15, 2026

9 Min Read

1709 Views

Chat & Conversations

Conversations have a total of four different statuses: mark as read, archive, delete and restore. You can manage the status of a conversation by opening it in the…

January 14, 2026

5 Min Read

1404 Views

Users & Access

Manage users from the Users area in the left menu of the admin area. You can import users from Settings > Users > Import users. Only CSV files…

January 14, 2026

1 Min Read

1515 Views

Plans & Pricing

Simple Pricing, Powerful Features Select the plan that fits your needs below. From our lifetime Free tier to our high-volume Scale packages, every plan resets its quota monthly….