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Connecting a custom domain to your Business Page or Store ensures a professional brand presence and improved SEO performance. This guide covers every major domain provider and explains each method clearly so you can complete the setup without confusion.

Full Guide: How to Add a Custom Domain to Your Business Page or Store

Below you will find detailed steps for Cloudflare, GoDaddy, Namecheap, and other popular registrars. Each section includes screenshots, official videos, recommended configurations, and troubleshooting notes to help you connect your custom domain successfully.

1. Access Your DNS Management Panel

Log in to your domain provider account and open the DNS settings section for the domain you want to use. Depending on your provider, this section may be labeled as DNS Management, Zone Editor, Advanced DNS, or DNS Records.

2. Add the Required CNAME Record

To connect your domain, you must create a CNAME record with the following values:

Type: CNAME Host: @ Value: site.devad.io Proxy: DNS Only TTL: Auto

Some providers call the Host field “Name”, “Alias”, or “Record Name”. If your provider does not allow @ for CNAME at the root, use the “www” version instead and set up a redirect.

3. Save Your Changes

After saving the new record, DNS propagation usually takes between 5 minutes and 1 hour. In some rare cases, it may take up to 24 hours depending on your DNS provider.

4. Add the Domain Inside Your Business Page or Store

Return to your Business Page or Store settings and enter the domain you configured (e.g., yourdomain.com). Once submitted, your request will be processed by the website admin. During this time, your status may appear as Pending.

5. Important Notes

Each domain provider has different interfaces and terminology. If something looks different from this guide, check your registrar’s documentation, as they often provide step-by-step visuals.

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If you already use Cloudflare, please follow Cloudflare’s specific instructions — especially the rules regarding “DNS Only” Proxy Mode and required SSL settings.

Provider-Specific Instructions

Cloudflare is the most flexible DNS provider and recommended if you need full control or accelerated DNS performance.

Steps:

Log into Cloudflare and select your domain.

Open the DNS tab.

Click “Add Record”.

Choose CNAME.

Set Name = @

Set Target = site.devad.io

Change proxy to DNS Only (grey cloud)

Save.

CNAME @ → site.devad.io Proxy Status: DNS Only TTL: Auto
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Cloudflare requires “DNS Only” mode because proxied (orange cloud) interferes with domain verification and routing.
https://www.youtube.com/watch?v=Ytr7R_BN0JY
GoDaddy uses a simple DNS manager and is one of the easiest platforms for beginners.

Steps:

Log into GoDaddy → “My Products”.

Find your domain → “DNS”.

Scroll to “Records” → Add.

Choose CNAME.

Host: @

Points to: site.devad.io

TTL: 1 hour or Default

Save.

Type: CNAME Host: @ Points to: site.devad.io
Namecheap uses “Advanced DNS” where most custom records are configured.

Steps:

Log into Namecheap → Domain List.

Click “Manage” → “Advanced DNS”.

Under “Host Records”, click “Add New Record”.

Choose CNAME Record.

Host: @

Value: site.devad.io

TTL: Auto.

Save.

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Some Namecheap plans do not allow root domain CNAME. Use “www” instead and set URL Redirect for @ → www.[/epcl_box
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Most traditional hosting companies use the same cPanel interface.

Steps:

Log into cPanel.

Search “Zone Editor”.

Choose your domain → “Manage”.

Click “Add Record”.

Type: CNAME.

Name: @

Record: site.devad.io

Save.

For registrars like IONOS, OVH, Domain.com, Google Domains (legacy), or Shopify Domains — the process is identical:

Open DNS or Zone Editor.

Add new record.

Type: CNAME.

Host: @.

Target: site.devad.io.

Save.

If your provider does not support CNAME on root, add:

www → CNAME → site.devad.io

Then redirect the main domain (“@”) to “www”.

Troubleshooting & FAQs

My domain is not verifying?

Make sure your CNAME is set to “DNS Only” and propagation has completed. Cloudflare users especially must disable proxy mode.

Can I use HTTPS?

Yes. SSL is handled automatically after verification. Just give it time to activate after DNS is correct.

What if my provider blocks root CNAME?

Use “www” as your CNAME and redirect root → www using Provider → Redirect rules.

Final Steps

After adding your CNAME record, return to your Business Page or Store admin area and submit the custom domain. Your request will be processed by the administrator and typically completed within a short time window.

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Your custom domain will activate automatically once DNS is correct and the admin finalizes approval.

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