--- title: "CHAT Help Center: content types, categories and publishing states — Devad" url: "https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264" --- [Skip to content](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#main-content) [![Devad.io](https://devad.io/brand/logo-devad-white-mode-v3.png)](https://devad.io) [Home](https://devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://devad.io/pricing) [](https://devad.io/help#hc-search) [Agent view](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264.md) ☰ [Home](https://devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://devad.io/pricing) [Agent view](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264.md) [All content](https://devad.io/help) [Docs](https://devad.io/help/docs/) [Guides](https://devad.io/help/guides/) [Changelog](https://devad.io/help/changelog/) [Tickets](https://devad.io/help/tickets) Browse these Docs [12Ai Agentic Chatbot](https://devad.io/help/docs/ai-agentic-chatbot/) - [AI Agent & Chatbot for Automated Appointment & Booking System](https://devad.io/help/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://devad.io/help/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--26) - [AI & Chatbot Builder](https://devad.io/help/docs/ai-agentic-chatbot/ai-chatbot-builder--32) - [Google Calendar & TidyCal Integrations with Chatbot](https://devad.io/help/docs/ai-agentic-chatbot/appointments-with-google-calendar-or-tidycal--42) - [AI & Chatbot Builder](https://devad.io/help/docs/ai-agentic-chatbot/ai-chatbot-builder--172) - [Flows Builder & External API](https://devad.io/help/docs/ai-agentic-chatbot/flows-builder-external-api--72) - [Google Integration & AI Features](https://devad.io/help/docs/ai-agentic-chatbot/google-integration-ai-features--78) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://devad.io/help/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--216) - [OpenAI, Integrations, & Chatbot Training](https://devad.io/help/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--218) - [OpenAI, Integrations, & Chatbot Training](https://devad.io/help/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--120) - [Flows Builder & External API](https://devad.io/help/docs/ai-agentic-chatbot/flows-builder-external-api--220) - [Google Integration & AI Features](https://devad.io/help/docs/ai-agentic-chatbot/google-integration-ai-features--226) [View all Ai Agentic Chatbot](https://devad.io/help/docs/ai-agentic-chatbot/) [2CHAT App](https://devad.io/help/docs/chat-devad-io-docs/) - [CHAT Help Center: content types, categories and publishing states](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264) - [User Management](https://devad.io/help/docs/chat-devad-io-docs/user-management--165) [5Features Use Cases](https://devad.io/help/docs/features-use-cases/) - [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://devad.io/help/docs/features-use-cases/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--10) - [AI Agentic Chatbot Features](https://devad.io/help/docs/features-use-cases/ai-agentic-chatbot--18) - [Appointments, Reservations, and meeting Scheduling](https://devad.io/help/docs/features-use-cases/appointments-reservations-and-meeting-scheduling--37) - [Customer Support Features](https://devad.io/help/docs/features-use-cases/customer-support-features--60) - [Marketing Feautres for Any Business](https://devad.io/help/docs/features-use-cases/marketing-feautres-for-any-business--105) [View all Features Use Cases](https://devad.io/help/docs/features-use-cases/) [3POST App](https://devad.io/help/docs/post-devad-io-docs/) - [POST.devad.io Analytics Guides](https://devad.io/help/docs/post-devad-io-docs/post-devad-io-analytics-guides--4) - [POST.devad.io Features Guides](https://devad.io/help/docs/post-devad-io-docs/post-devad-io-features-guides--12) - [AI Agent Skill: one Prompt to Post Everywhere](https://devad.io/help/docs/post-devad-io-docs/ai-agent-skill-one-prompt-to-post-everywhere--20) [19Settings Area](https://devad.io/help/docs/settings-area/) - [Conversation Management System](https://devad.io/help/docs/settings-area/conversation-management-system--163) - [Articles & Tickets Sections](https://devad.io/help/docs/settings-area/articles-tickets-sections--45) - [Automations & Cron Job](https://devad.io/help/docs/settings-area/automations-cron-job--48) - [Department Settings & Configuration](https://devad.io/help/docs/settings-area/department-settings-configuration--167) - [Notifications Management](https://devad.io/help/docs/settings-area/notifications-management--170) - [Conversation Management System](https://devad.io/help/docs/settings-area/conversation-management-system--57) - [Department Settings & Configuration](https://devad.io/help/docs/settings-area/department-settings-configuration--63) - [Departments, Queue and routing](https://devad.io/help/docs/settings-area/departments-queue-and-routing--66) - [Email, Newsletter, SMS, & Notifications](https://devad.io/help/docs/settings-area/email-notifications-sms--69) - [Miscellaneous: More Features & settings](https://devad.io/help/docs/settings-area/more-features-settings--184) - [Language and Translations](https://devad.io/help/docs/settings-area/language-and-translations--201) - [Articles & Tickets Sections](https://devad.io/help/docs/settings-area/articles-tickets-sections--203) - [Departments, Queue and routing](https://devad.io/help/docs/settings-area/departments-queue-and-routing--205) - [Language and Translations](https://devad.io/help/docs/settings-area/language-and-translations--102) - [Automations & Cron Job](https://devad.io/help/docs/settings-area/automations-cron-job--209) - [Mobile App & Other Settings](https://devad.io/help/docs/settings-area/mobile-app-other-settings--108) - [Miscellaneous: More Features & settings](https://devad.io/help/docs/settings-area/more-features-settings--111) - [Mobile App & Other Settings](https://devad.io/help/docs/settings-area/mobile-app-other-settings--212) - [Notifications Management](https://devad.io/help/docs/settings-area/notifications-management--117) [View all Settings Area](https://devad.io/help/docs/settings-area/) [9Setup Basics](https://devad.io/help/docs/setup-basics/) - [Chat & Conversations](https://devad.io/help/docs/setup-basics/chat-conversations--51) - [Having problems?](https://devad.io/help/docs/setup-basics/having-problems--81) - [Plans & Pricing](https://devad.io/help/docs/setup-basics/plans-pricing--193) - [Users & Access](https://devad.io/help/docs/setup-basics/users-access--195) - [Chat & Conversations](https://devad.io/help/docs/setup-basics/chat-conversations--197) - [Having problems?](https://devad.io/help/docs/setup-basics/having-problems--199) - [Installing CHAT Widget](https://devad.io/help/docs/setup-basics/installing-chat-widget--99) - [Plans & Pricing](https://devad.io/help/docs/setup-basics/plans-pricing--126) - [Users & Access](https://devad.io/help/docs/setup-basics/users-access--144) [View all Setup Basics](https://devad.io/help/docs/setup-basics/) [10Whatsapp](https://devad.io/help/docs/whatsapp/) - [How to Create and Keep WhatsApp Business Account Healthy](https://devad.io/help/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--153) - [WhatsApp Templates & Flows](https://devad.io/help/docs/whatsapp/how-to-use-whatsapp-templates-in-chat-devad-io--159) - [Connect WhatsApp Business With CHAT.devad.io](https://devad.io/help/docs/whatsapp/connect-whatsapp-business-with-chat-devad-io--54) - [How to Connect WhatsApp Twilio to Chat.devad.io](https://devad.io/help/docs/whatsapp/how-to-connect-whatsapp-twilio-to-chat-devad-io--84) - [How to Create and Keep WhatsApp Business Account Healthy](https://devad.io/help/docs/whatsapp/how-to-create-and-keep-whatsapp-business-account-healthy--87) - [Setting Up Your 360dialog Account](https://devad.io/help/docs/whatsapp/setting-up-your-360dialog-account--132) - [WhatsApp Shop](https://devad.io/help/docs/whatsapp/whatsapp-shop--228) - [WhatsApp Shop](https://devad.io/help/docs/whatsapp/whatsapp-shop--147) - [WhatsApp Templates & Flows](https://devad.io/help/docs/whatsapp/whatsapp-templates--148) - [WhatsApp voice & video calls](https://devad.io/help/docs/whatsapp/whatsapp-voice-video-calls--149) [View all Whatsapp](https://devad.io/help/docs/whatsapp/) [5More Integrations](https://devad.io/help/docs/more-integrations/) - [WordPress Integration](https://devad.io/help/docs/more-integrations/full-wordpress-integration--75) - [How To Export and Import Users in CHAT.devad.io Safely](https://devad.io/help/docs/more-integrations/how-to-export-and-import-users-in-chat-devad-io-safely--93) - [More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat](https://devad.io/help/docs/more-integrations/more-integration-slack-opencart-martfury-zalo-zendesk-viber-line-wechat--114) - [OpenCart](https://devad.io/help/docs/more-integrations/opencart--123) - [Shopify Integration](https://devad.io/help/docs/more-integrations/shopify-integration--135) [View all More Integrations](https://devad.io/help/docs/more-integrations/) [3Facebook Instagram Messenger](https://devad.io/help/docs/facebook-instagram-messenger/) - [Messenger (Facebook & Instagram) Setup](https://devad.io/help/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90) - [Reply Comments & DM for Comments](https://devad.io/help/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--129) - [Reply Comments & DM for Comments](https://devad.io/help/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--233) [2General](https://devad.io/help/docs/general/) - [Chat](https://devad.io/help/docs/general/chat--96) - [User Management](https://devad.io/help/docs/general/user-management--141) [1Telegram](https://devad.io/help/docs/telegram/) - [Telegram AI Agent & Chatbot Setup](https://devad.io/help/docs/telegram/telegram-ai-agent-chatbot-setup--138) [1Twitter X](https://devad.io/help/docs/twitter-x/) - [X (Twitter) AI Agent & Chatbot Setup](https://devad.io/help/docs/twitter-x/x-twitter-ai-agent-chatbot-setup--150) [4Ecommerce Features](https://devad.io/help/docs/ecommerce-features/) - [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://devad.io/help/docs/ecommerce-features/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--188) - [Email, Newsletter, SMS, & Notifications](https://devad.io/help/docs/ecommerce-features/email-notifications-sms--207) - [AI Agentic Chatbot Features](https://devad.io/help/docs/ecommerce-features/ai-agentic-chatbot--214) - [Customer Support Features](https://devad.io/help/docs/ecommerce-features/customer-support-features--239) [View all Ecommerce Features](https://devad.io/help/docs/ecommerce-features/) [2Lead Gen Features](https://devad.io/help/docs/lead-gen-features/) - [Google Calendar & TidyCal Integrations with Chatbot](https://devad.io/help/docs/lead-gen-features/appointments-with-google-calendar-or-tidycal--222) - [Appointments, Reservations, and meeting Scheduling](https://devad.io/help/docs/lead-gen-features/appointments-reservations-and-meeting-scheduling--224) [1Marketing Features](https://devad.io/help/docs/marketing-features/) - [Marketing Feautres for Any Business](https://devad.io/help/docs/marketing-features/marketing-feautres-for-any-business--237) [1Business Themes](https://devad.io/help/docs/business-themes/) - [Business Page Templates](https://devad.io/help/docs/business-themes/business-page-templates--34) [19Portraits](https://devad.io/help/docs/portraits/) - [How to Create Editorial Portrait 4k for Free](https://devad.io/help/docs/portraits/how-to-create-editorial-portrait-4k-for-free--3) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: The Ultimate Cinematic Men’s Fashion Collection](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-the-ultimate-cinematic-mens-fashion-collection--19) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Studio Fashion, and Graphic Art](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-studio-fashion-and-graphic-art--27) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits of Men and Majestic Horses](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-of-men-and-majestic-horses--33) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Art, and Surreal Fashion Photography](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-art-and-surreal-fashion-photography--38) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cozy Interiors, and Cinematic Morning Vibes](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cozy-interiors-and-cinematic-morning-vibes--43) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Men’s Fashion, and Photorealistic Lifestyle Shots](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-mens-fashion-and-photorealistic-lifestyle-shots--46) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Lifestyle, and Professional Branding](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-lifestyle-and-professional-branding--49) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Epic Adventures, and Cinematic Landscapes](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-epic-adventures-and-cinematic-landscapes--52) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, 3D Optical Illusions, and Urban Surrealism](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-3d-optical-illusions-and-urban-surrealism--55) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic Urban Styles](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-urban-styles--58) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Streetwear, and Surreal Editorials.](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-streetwear-and-surreal-editorials--61) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Vogue-Style Covers](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-vogue-style-covers--64) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Cinematic Travel, and Realistic Lifestyle Shots](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-travel-and-realistic-lifestyle-shots--67) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, High-Fashion Editorials, and Cinematic 3D Art](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-high-fashion-editorials-and-cinematic-3d-art--70) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Luxury Styles, and Creative Avatars](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-luxury-styles-and-creative-avatars--73) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits: Men’s Fashion & Coastal Luxury Styles](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-mens-fashion-coastal-luxury-styles--79) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Fine Art Photography, and Cinematic Editorials.](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-fine-art-photography-and-cinematic-editorials--91) - [Viral Gemini AI Prompts Ready to Copy & Paste for Portraits, Featuring Iconic Cairo Tower Vistas and Elegant Hijab Fashion.](https://devad.io/help/docs/portraits/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-featuring-iconic-cairo-tower-vistas-and-elegant-hijab-fashion--94) [View all Portraits](https://devad.io/help/docs/portraits/) [4Profiles](https://devad.io/help/docs/profiles/) - [Viral Gemini AI Prompts Ready to Copy & Paste for Profile, Cinematic Lighting, and Luxury Editorials.](https://devad.io/help/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-portraits-cinematic-lighting-and-luxury-editorials--76) - [Viral Gemini AI Prompts Ready to Copy & Paste for Profile Photos, Cinematic Street Style, and Moody Aesthetics](https://devad.io/help/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-profile-photos-cinematic-street-style-and-moody-aesthetics--82) - [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Photos, LinkedIn Profiles, and Fashion Styles](https://devad.io/help/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-photos-linkedin-profiles-and-fashion-styles--85) - [Viral Gemini AI Prompts Ready to Copy & Paste for Professional Profiles, Men’s Style, and LinkedIn](https://devad.io/help/docs/profiles/viral-gemini-ai-prompts-ready-to-copy-paste-for-professional-profiles-mens-style-and-linkedin--88) [View all Profiles](https://devad.io/help/docs/profiles/) [17Products](https://devad.io/help/docs/products/) - [Viral Gemini AI Prompts Ready to Copy & Paste for High-Converting Resistance Bands Product Photography](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-high-converting-resistance-bands-product-photography--97) - [Viral Gemini AI Prompts Ready to Copy & Paste for Pop-Art Geometric Pizza Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-pop-art-geometric-pizza-product-style-for-e-commerce--100) - [Viral Gemini AI Prompts Ready to Copy & Paste for Cinematic Gaming Headset Product Styles](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-cinematic-gaming-headset-product-styles--103) - [Viral Gemini AI Prompts Ready to Copy & Paste for Romantic Feminine Lipstick Flat Lay Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-romantic-feminine-lipstick-flat-lay-style-for-e-commerce--106) - [Viral Gemini AI Prompts Ready to Copy & Paste for Bright Energetic Home Workout Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-bright-energetic-home-workout-product-style-for-e-commerce--109) - [Viral Gemini AI Prompts Ready to Copy & Paste for Trendy Outfit Grid Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-trendy-outfit-grid-product-style-for-e-commerce--112) - [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Backlit Keyboard Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-backlit-keyboard-product-style-for-e-commerce--115) - [Viral Gemini AI Prompts Ready to Copy & Paste for Copy-Paste AI Image Prompts: Ultra-Detailed Macro Gourmet Truffle Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-copy-paste-ai-image-prompts-ultra-detailed-macro-gourmet-truffle-product-style-for-e-commerce--118) - [Viral Gemini AI Prompts Ready to Copy & Paste for Macro Technical Armrest Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-macro-technical-armrest-product-style-for-e-commerce--121) - [Viral Gemini AI Prompts Ready to Copy & Paste for Technical Macro Suitcase Wheel Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-technical-macro-suitcase-wheel-product-style-for-e-commerce--124) - [Viral Gemini AI Prompts Ready to Copy & Paste for Intricate Mechanical Watch Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-intricate-mechanical-watch-product-style-for-e-commerce--127) - [Viral Gemini AI Prompts Ready to Copy & Paste for Artistic Macro Burning Wick Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-artistic-macro-burning-wick-product-style-for-e-commerce--130) - [Viral Gemini AI Prompts Ready to Copy & Paste for Moody Pinterest Aesthetic Sofa Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-moody-pinterest-aesthetic-sofa-product-style-for-e-commerce--133) - [Viral Gemini AI Prompts Ready to Copy & Paste for Chic Beauty-Influencer Hair Dryer Flat Lay Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-chic-beauty-influencer-hair-dryer-flat-lay-product-style-for-e-commerce--136) - [Viral Gemini AI Prompts Ready to Copy & Paste for Futuristic Cyberpunk Smartphone Product Photography](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-futuristic-cyberpunk-smartphone-product-photography--139) - [Viral Gemini AI Prompts Ready to Copy & Paste for Calming Conceptual Skincare Jar Product Style for E-commerce](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-calming-conceptual-skincare-jar-product-style-for-e-commerce--142) - [Viral Gemini AI Prompts Ready to Copy & Paste for Mini Fashionista Flat Lay Product Style](https://devad.io/help/docs/products/viral-gemini-ai-prompts-ready-to-copy-paste-for-mini-fashionista-flat-lay-product-style--145) [View all Products](https://devad.io/help/docs/products/) [1Content](https://devad.io/help/docs/content/) - [How to use the Best & Cheapest AI Content Writing Tool AI.devad.io](https://devad.io/help/docs/content/how-to-use-the-best-cheapest-ai-content-writing-tool-ai-devad-io--11) ## Browse these Docs [Help Center](https://devad.io/help) › [Docs](https://devad.io/help/docs/) › [CHAT App](https://devad.io/help/docs/chat-devad-io-docs/) › CHAT Help Center: content types, categories and publishing states Docs # CHAT Help Center: content types, categories and publishing states Choose the right Help Center content type, category and publication state, with an illustrated reference and comparison table. Use the CHAT Help Center to organize documentation, step-by-step guides, blog posts and changelogs. Choose the content type before publishing, then place the entry in a category that matches its topic. ![Blank Devad Help Center editor with Title, Address, Save draft and Publish controls](https://media.devad.io/15d7e24abb1344e89d4162b733ca3eb9:chat-devad/platform/help-center/jE8WZ6sZyFv6MNAkiYGWzlVOqMgUrgggWD53TIpx.jpg)The editor separates the title, public address and publishing actions. ## Which content type fits the page? Choose Document for reference material, Guide for a task, Blog post for an article and Changelog for an update history. | Content type | Use it for | Example | | --- | --- | --- | | Document | Definitions, settings and reference information | Content types and publishing states | | Guide | An ordered task with an expected result | Create and publish an illustrated article | | Blog post | An explanatory or editorial article | Planning answers for common customer questions | | Changelog | A dated record of features, fixes and improvements | A Help Center documentation update | ## How do categories and subcategories work? A category groups related pages. Select the most specific relevant subcategory when a parent has children. Similar category names can belong to different apps; review the app context instead of choosing by name alone. For a CHAT page, choose the intended CHAT category. Keep a reference page separate from a product announcement when those pages serve different reader needs. Changing a content type is not a substitute for reviewing its category. ## What is the difference between unsaved, draft and published? Unsaved changes exist in the editor until a save or publish succeeds. Save draft stores the current entry as a draft. Publish makes the current entry publicly readable. - Review the whole editor before selecting Publish. The action includes current unsaved edits. - Coordinate edits to an existing published page. Save draft removes it from the public Help Center until it is published again. - Confirm the saved result before leaving. An uncertain response is not proof that a write failed. ## What happens when I change the address? The Address field identifies the page using lowercase letters, numbers and hyphens. Changing a published address changes its link. Check existing references before renaming a published page, and test the resulting link afterward. ## How do images and language affect a page? Upload PNG, JPEG, GIF or WebP images using Upload an image. The current editor accepts files up to 5 MB. Select the uploaded item through Insert image, add alternative text that explains the visual and provide a useful caption. Review the Language field under Article details and SEO. Use an enabled language that matches the actual text. Choosing a language does not translate the article. Remove customer details, credentials and private account information from screenshots before uploading. ## What do I check after publication? - Open the published page and confirm the title, content type and category. - Read the page as a visitor. Check headings, table cells, image captions and alternative text. - Follow the page's links and confirm that the intended reader can open them. - Check the saved entry again before correcting a failed or uncertain operation. Publication of a page does not by itself confirm that a chatbot has indexed it. Review chatbot readiness separately when the page is intended to supply answers. Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fdocs%2Fchat-devad-io-docs%2Fchat-help-center-content-types-and-publishing--264%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fdocs%2Fchat-devad-io-docs%2Fchat-help-center-content-types-and-publishing--264%20and%20answer%20questions%20about%20the%20content.) On this page [Which content type fits the page?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#which-content-type-fits-the-page) [How do categories and subcategories work?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#how-do-categories-and-subcategories-work) [What is the difference between unsaved, draft and published?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#what-is-the-difference-between-unsaved-draft-and-published) [What happens when I change the address?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#what-happens-when-i-change-the-address) [How do images and language affect a page?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#how-do-images-and-language-affect-a-page) [What do I check after publication?](https://devad.io/help/docs/chat-devad-io-docs/chat-help-center-content-types-and-publishing--264#what-do-i-check-after-publication) ## Keep exploring [### User Management Comprehensive User Management Efficiently administering your user base is crucial for support operations. You can fully manage users directly from the Users area located in…](https://devad.io/help/docs/chat-devad-io-docs/user-management--165) Help Center search ## Find an answer yourself Searching Docs only. Type at least 2 characters to search. 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