--- title: "AI Agent & Chatbot for Automated Appointment & Booking System - Devad CHAT Docs — Devad" url: "https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2" --- [Skip to content](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#main-content) [Devad](https://devad.io) [Home](https://devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://devad.io/pricing) [](https://devad.io/help#hc-search) [Agent view](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2.md) [Docs](https://devad.io/help?type=doc&lang=en&view=list) [Guides](https://devad.io/help?type=guide&lang=en&view=list) [Blog](https://devad.io/help?type=article&lang=en&view=list) [Changelog](https://devad.io/help?type=changelog&lang=en&view=list) Browse this Help Center [Ai Agentic Chatbot](https://devad.io/help?category=1&lang=en) - [AI Agent & Chatbot for Automated Appointment & Booking System](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--26) - [AI & Chatbot Builder](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--32) - [Google Calendar & TidyCal Integrations with Chatbot](https://devad.io/help/en/docs/ai-agentic-chatbot/appointments-with-google-calendar-or-tidycal--42) - [AI & Chatbot Builder](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--172) - [AI & Chatbot Builder](https://devad.io/help/en/guides/ai-agentic-chatbot/ai-chatbot-builder--173) - [Flows Builder & External API](https://devad.io/help/en/docs/ai-agentic-chatbot/flows-builder-external-api--72) - [Google Integration & AI Features](https://devad.io/help/en/docs/ai-agentic-chatbot/google-integration-ai-features--78) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://devad.io/help/en/guides/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--217) - [AI Basic Settings : Human takeover, Smart reply, & Troubleshooting](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--216) - [OpenAI, Integrations, & Chatbot Training](https://devad.io/help/en/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--120) - [OpenAI, Integrations, & Chatbot Training](https://devad.io/help/en/guides/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--219) - [OpenAI, Integrations, & Chatbot Training](https://devad.io/help/en/docs/ai-agentic-chatbot/openai-chatbottidycal-flows-builder--218) - [Flows Builder & External API](https://devad.io/help/en/guides/ai-agentic-chatbot/flows-builder-external-api--221) - [Flows Builder & External API](https://devad.io/help/en/docs/ai-agentic-chatbot/flows-builder-external-api--220) - [Google Integration & AI Features](https://devad.io/help/en/guides/ai-agentic-chatbot/google-integration-ai-features--227) - [Google Integration & AI Features](https://devad.io/help/en/docs/ai-agentic-chatbot/google-integration-ai-features--226) [Help Center](https://devad.io/help) › [Docs](https://devad.io/help?type=doc&lang=en) › [Ai Agentic Chatbot](https://devad.io/help?category=1&lang=en) › AI Agent & Chatbot for Automated Appointment & Booking System Docs # AI Agent & Chatbot for Automated Appointment & Booking System Streamline your scheduling process and eliminate the endless back-and-forth of email coordination with our advanced AI Agent and Chatbot Booking System. By integrating powerful tools like TidyCal, Calendly, and Google Ca... Streamline your scheduling process and eliminate the endless back-and-forth of email coordination with our advanced AI Agent and Chatbot Booking System. By integrating powerful tools like TidyCal, Calendly, and Google Calendar directly into your chat widget, you allow leads and customers to book appointments effortlessly 24/7. This automated system is not just a convenience; it is a scalable solution ideal for doctors managing patient intake, online course providers scheduling student 1:1s, and consultants securing high-value meetings. ### Automated Appointment & Booking System Overview Transform your chat widget into a fully functional scheduling assistant. Whether you are using TidyCal for cost-effective scheduling, Calendly for professional meeting coordination, or Google Calendar for direct time-blocking, the AI chatbot acts as your personal secretary. It can check availability, book slots, and manage cancellations in real-time. ### TidyCal Integration TidyCal is a favorite among freelancers and small business owners for its simplicity. Enable this integration to authorize the OpenAI chatbot to access your TidyCal account directly. This allows users to book appointments and manage them seamlessly within your existing TidyCal ecosystem. ### AI Tasks for TidyCal - **Book an event:** The chatbot can book events in your TidyCal on behalf of the user, automating the intake process. - **Update an event:** The chatbot allows users to reschedule by updating an existing event in your TidyCal account. - **Cancel an event:** If plans change, the chatbot can cancel an existing event for a user instantly. - **List events:** The chatbot can retrieve and list all upcoming events associated with a specific user. - **Show available booking times:** The chatbot checks your calendar in real-time to show only the available booking times to the visitor. ### TidyCal Setup Guide 1 ### Activate Integration Navigate to **Settings > Artificial Intelligence > TidyCal integration** in your admin panel and click **Activate**. 2 ### Generate API Key Log in to your TidyCal account and go to **Integrations > Advanced > API Keys** (or click the direct link provided in settings). Create a new **Personal Access Token**. Copy this token and paste it into **Settings > Artificial Intelligence > TidyCal integration > Access token**. Remember to save your changes. 3 ### Set Booking Type Enter the exact **title** of the booking type you wish to automate in **Settings > Artificial Intelligence > TidyCal integration > Booking type title**. Save the changes to confirm. 4 ### Configure Slots Configure the available booking times, buffer times (before and after bookings), and the slot duration directly inside your TidyCal account. Once completed, you are done. The chatbot can now fully book and manage events in your TidyCal account. **Information:** Currently, only events without a price (free events) are supported. Note that the selected booking type is cached for 24 hours. If you update the event in TidyCal, you may need to wait up to 24 hours for the changes to take effect in the chat. To apply changes immediately, create a new booking type or change its title and update the reference in the CHAT.devad.io settings. ### Calendly Booking Workflow With the Calendly integration, scheduling meetings with your site visitors becomes a breeze. Your leads can easily book appointments directly from the chat widget. Follow these steps to send a Calendly booking invitation via the chat. - Create an event type from `https://calendly.com/event_types/user/me`. - Click **Share** and copy the URL. - To send the invitation, utilize the **rich message button type**. Ensure you enter the Calendly URL you copied in the previous step as the URL. Additionally, include the `success` attribute to customize the confirmation message that will be sent to the user after the booking is successfully completed. ~~~ [button link="https://calendly.com/your-name/meeting" name="Schedule a meeting" success="Thank you! Your meeting has been scheduled."] ~~~ ### Google Calendar Automation Enable this integration to allow the OpenAI chatbot to directly access your Google Calendar. This integration is powerful for service businesses requiring strict time management, allowing users to book appointments and manage them in real-time on your calendar. ### AI Tasks for Google Calendar - **Book an event:** The chatbot can book events in your Google Calendar on behalf of the user. - **Update an event:** Users can request changes, and the chatbot can update an existing event directly in your calendar. - **Cancel an event:** The chatbot can cancel an existing event for a user if necessary. - **List events:** The chatbot can list the events of a user from your Google Calendar to confirm schedules. - **Show available booking times:** The chatbot proactively shows available booking times to avoid scheduling conflicts. ### Google Calendar Setup Setting up Google Calendar requires a few simple synchronization steps. - Go to **Settings > Artificial Intelligence > Google Calendar integration** and click **Activate**. - Click **Settings > Artificial Intelligence > Google > Synchronize** and complete the synchronization process to authorize access. - Set the available booking times under **Settings > Miscellaneous > Scheduled Office Hours**. You are done. The chatbot can now book and manage events in your Google Calendar. **Important Configuration Settings:** **Slot duration:** This setting defines the duration of the booked event (e.g., 30 minutes). **Buffer time:** This setting is used to add a buffer (in minutes) between bookings so you are not booked back-to-back. **Minimum booking time:** This setting is the minimum time (in minutes) required to book an event from the current time. It is used to prevent bookings occurring too close to the present moment. ### Use Cases for Automated Scheduling Automated booking systems are revolutionizing how service-based sectors operate. By removing the friction of manual scheduling, professionals can focus on delivering value rather than managing calendars. **Doctors & Healthcare:** Allow patients to book consultations or follow-up appointments instantly, reducing front-desk workload. **Online Course Providers:** Enable students to schedule 1:1 mentorship sessions or office hours directly from the course dashboard. **Consultants & Lawyers:** Secure paid or discovery calls efficiently using TidyCal or Calendly integration without email ping-pong. **Service Businesses:** From beauty salons to home repair, allow clients to view available slots and book services 24/7. Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Fai-agentic-chatbot%2Fai-agent-chatbot-for-automated-appointment-booking-system--2%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Fai-agentic-chatbot%2Fai-agent-chatbot-for-automated-appointment-booking-system--2%20and%20answer%20questions%20about%20the%20content.) On this page [Automated Appointment & Booking System Overview](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-automated-appointment-booking-system-overview) [TidyCal Integration](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-tidycal-integration) [AI Tasks for TidyCal](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-ai-tasks-for-tidycal) [TidyCal Setup Guide](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-tidycal-setup-guide) [Activate Integration](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-activate-integration) [Generate API Key](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-generate-api-key) [Set Booking Type](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-set-booking-type) [Configure Slots](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-configure-slots) [Calendly Booking Workflow](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-calendly-booking-workflow) [Google Calendar Automation](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-google-calendar-automation) [AI Tasks for Google Calendar](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-ai-tasks-for-google-calendar) [Google Calendar Setup](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-google-calendar-setup) [Use Cases for Automated Scheduling](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-agent-chatbot-for-automated-appointment-booking-system--2#ai-agent-chatbot-for-automated-appointment-booking-system-use-cases-for-automated-scheduling) ## Keep exploring [### AI Basic Settings : Human takeover, Smart reply, & Troubleshooting ARTIFICIAL INTELLIGENCE The settings below are related to the Artificial Intelligence app. Installation From Settings > Apps, click Artificial Intelligence and activate the app.. Human takeover The hum...](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-basic-settings-human-takeover-smart-reply-troubleshooting--26) [### AI & Chatbot Builder Artificial Intelligence Module Installation To unlock the power of automated support, navigate to Settings > Apps, select Artificial Intelligence, and enter your license key to install and activate the application. I...](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--32) [### Google Calendar & TidyCal Integrations with Chatbot Chatbot Integrations for Lead & Customers The following integrations are available from Settings > Artificial Intelligence and can be used to enhance the OpenAI chatbot’s capabilities Lead Generation &...](https://devad.io/help/en/docs/ai-agentic-chatbot/appointments-with-google-calendar-or-tidycal--42) [### AI & Chatbot Builder Artificial Intelligence Module Installation To unlock the power of automated support, navigate to Settings > Apps, select Artificial Intelligence, and enter your license key to…](https://devad.io/help/en/docs/ai-agentic-chatbot/ai-chatbot-builder--172) [Devad](https://devad.io) Apps Suite Every Business Needs to Start and Grow ## Apps [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) ## Company [Plans & pricing](https://devad.io/pricing) [Contact](https://devad.io/contact-us) ## Resources [Help Center](https://devad.io/help) ## Legal [Privacy](https://devad.io/privacy-policy) [Terms](https://devad.io/terms-of-service) [Cookies](https://devad.io/cookie-policy)