--- title: "AI Agentic Chatbot Features - Devad CHAT Guides — Devad" url: "https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214" --- [Skip to content](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#main-content) [Devad](https://devad.io) [Home](https://devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://devad.io/pricing) [](https://devad.io/help#hc-search) [Agent view](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214.md) [Docs](https://devad.io/help?type=doc&lang=en&view=list) [Guides](https://devad.io/help?type=guide&lang=en&view=list) [Blog](https://devad.io/help?type=article&lang=en&view=list) [Changelog](https://devad.io/help?type=changelog&lang=en&view=list) Browse this Help Center [Ecommerce Features](https://devad.io/help?category=26&lang=en) - [Shopify Integration](https://devad.io/help/en/guides/ecommerce-features/shopify-integration--181) - [Shopify Integration](https://devad.io/help/en/docs/ecommerce-features/shopify-integration--180) - [WordPress Integration](https://devad.io/help/en/docs/ecommerce-features/full-wordpress-integration--182) - [WordPress Integration](https://devad.io/help/en/guides/ecommerce-features/full-wordpress-integration--183) - [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://devad.io/help/en/guides/ecommerce-features/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--189) - [AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]](https://devad.io/help/en/docs/ecommerce-features/ai-agent-chatbot-for-e-commerce-woocommerce-shopify-opencart-others--188) - [Email, Newsletter, SMS, & Notifications](https://devad.io/help/en/guides/ecommerce-features/email-notifications-sms--208) - [Email, Newsletter, SMS, & Notifications](https://devad.io/help/en/docs/ecommerce-features/email-notifications-sms--207) - [AI Agentic Chatbot Features](https://devad.io/help/en/guides/ecommerce-features/ai-agentic-chatbot--215) - [AI Agentic Chatbot Features](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214) - [OpenCart](https://devad.io/help/en/docs/ecommerce-features/opencart--235) - [OpenCart](https://devad.io/help/en/guides/ecommerce-features/opencart--236) - [Customer Support Features](https://devad.io/help/en/docs/ecommerce-features/customer-support-features--239) - [Customer Support Features](https://devad.io/help/en/guides/ecommerce-features/customer-support-features--240) [Help Center](https://devad.io/help) › [Docs](https://devad.io/help?type=doc&lang=en) › [Ecommerce Features](https://devad.io/help?category=26&lang=en) › AI Agentic Chatbot Features Docs # AI Agentic Chatbot Features AI-Powered Chatbot in CHAT.devad.io Ecommerce, Lead Gen, & Customer Support Supercharged!For ecommerce lead generation, deploy intelligent bots that qualify prospects, capture details, and nurture conversions… Abdullah HA ## AI-Powered Chatbot in CHAT.devad.io **Ecommerce, Lead Gen, & Customer Support Supercharged!** For **ecommerce lead generation**, deploy intelligent bots that qualify prospects, capture details, and nurture conversions 24/7 with human-like flows. For **customer support**, automate routine queries, escalate seamlessly to agents, and deliver instant, multilingual resolutions—slashing workloads while boosting satisfaction. --- ## The AI Agentic Chatbot in CHAT.devad.io Elevate your site with CHAT.devad.io’s cutting-edge AI Agentic Chatbot, built on embedding-driven Retrieval-Augmented Generation (RAG). Transform static content into dynamic, smart dialogues that captivate and convert. This isn’t your basic responder—it’s a sophisticated RAG powerhouse. Powered by OpenAI’s text-embedding-3-small, it absorbs your unique data from docs, web links, sitemaps, and chat logs. Result? Context-aware retrieval of precise info, delivering spot-on, natural replies to any query. ## Smart Chatbots Powered by OpenAI and Google Accelerate fixes and streamline talks by fusing OpenAI, Google AI, and premium features. Deploy in minutes for effortless automation. ## Automated Communication Bots handle queries independently when equipped with answers. Unsure? Seamlessly hand off to live agents for takeover. - Automated communication - Easy 30-second installation - Custom chatbot reply delay - Human-like conversations ## Easy to Use. Easy Chatbot Setup. **No Coding Skills Required** Auto-train on your site via Q&A pairs, PDFs, flows, and beyond. **Learn While You Build** Kick off simple, then layer in contexts and entities as you grow. **Online Guides and Videos** Tap rich OpenAI, Google, and bot tutorials plus demos. ## Benefits - **Improve Workflows and Productivity** Bots tackle repetitive queries, easing agent burnout. - **Decrease Agents’ Workloads** Handle ~30% of support volume, freeing teams for high-value work. - **Bots Run Your Website 24/7** Nonstop operation cuts costs and keeps engagement alive. - **Become a Better Problem Solver** Instant answers in seconds skyrocket user delight and retention. - **Automatically Qualify Leads** Engage prospects live, gathering details conversationally. - **Increase Conversion Rates** Leverage quick, pro responses to lift sales. - **Create Chatbots using Your Data** Build ChatGPT-style bots from your files or site links. Amp up with [Flows](https://chat.devad.io/#flows) , [Q&A](https://chat.devad.io/#qea) , and Google AI. Auto-train from sites, sitemaps, PDFs, JSON, and docs. Schedule retraining via cron or API. ## Major Settings & Configuration Tailor these essentials to fit your ecommerce or support goals perfectly. - **Training Data Input** Fuel precision with varied inputs: - **Files & Text**: Load PDFs or plain text for your knowledge core. - **URLs & Sitemaps**: Scan live site pages (set HTML lang for multilingual sites). - **Chat History**: Refine with real past interactions. *Path*: Chatbot > Training. *Fix issues*: Info > Clear all data, then retrain. - **Embedding Model** OpenAI’s text-embedding-3-small turns text to vectors for deep semantic grasp. *Cost*: ~$0.00000004/token—prime performance-value mix. - **Automation & Frequency** Sync bots to fresh content via cron jobs or API for hands-free updates. - **Fine-Tuning Parameters** Shape tone in OpenAI Settings: - **Temperature**: Low (0.2) for precise support; high (0.8) for creative chats. - **Language Detection** Global-ready: Auto-spot user language, reply matchingly. Enable “Multilingual via translation” for KB and category auto-translations. - **Quality Control Tools** - **Spelling Correction**: Pre-process user typos for flawless understanding. - **Rewrite Message**: One-tap rephrase for clearer bot outputs. - **Intent Detection Confidence** Set threshold (rec: 0.81)—below it, fallback to default or human escalation to dodge errors. ## Human Takeover Humans stay in charge. Bot stumbles? Trigger handover with smart alerts—only when essential. - Multiple human takeover methods - Notifications only when needed - User confirmations - Other options ## Multilingual Chatbots One-click global switch: Detect language, translate live, respond natively (50+ tongues). - Real-time message translation - Language detection - More than 50 languages - Multilingual chatbots ## Works with WhatsApp, Instagram and More Link to top channels for unified reach. - WhatsApp - Instagram - Telegram - Messenger - Viber - More ## Smart Questions and Answers Build Q&A boosted by OpenAI, pulling live from APIs/external sources. Trigger saves/actions on key queries. - Provide answers from external sources - Actions on specific questions ## Tools Calling OpenAI tools grab/validate data (e.g., tracking codes) and fetch real-time info. - **Set Data**: Snag emails, addresses, custom fields on triggers. - **Actions**: Archive chats, email agents, force handover, etc. ## Chatbot Flows Design guided sequences: Collect info, list buttons, API calls, conditionals. - Collect user details - Send button lists - Send data via REST API - Set conditions - **Conversational Mode**: AI reads messages, picks options naturally. - **Step-Back Updates**: “Fix email” or “Back” revisits steps. - **Messaging Channels**: Full WhatsApp/etc. compatibility. ## Speech Recognition OpenAI transcribes audio to text instantly—pairs with translations, works for all users/bots/admins. ## Image and File Analysis OpenAI Vision decodes images/files (PDFs, DOCX, TXT, GIFs, etc.) for sharper insights. - Analyze multiple images and files at same time - Supports PDF, DOCX, TXT, GIF, WEBP, PNG, JPG, and more formats ## Chatbot Training on the Fly Agents add Q&A live—OpenAI generates variants for robust learning (multilingual too). - OpenAI enhancement - Have your agents train the chatbot - Multilingual training ## Chatbot Actions Bots act for users: Email sends, article opens, dept switches, handoffs (+10 actions in Flows/Q&A). - More than 10 actions available - Allow the chatbot to act on behalf of the user ## Chatbot Live Web Search Bot scours Google for fresh events/news, fixes typos too. - The chatbot answers questions about real-time events - Correct misspelled user questions ## Rich Messages Bot rivals humans: Attachments, media, 10+ rich types via shortcodes. - Rich messages as shortcode - Attachments and media - 10+ rich message types ## Chatbot Integrations Level up with these: [Google Calendar](https://chat.devad.io/google-calendar) With the powerful Google Calendar integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel. [TidyCal](https://chat.devad.io/tidycal) With the powerful TidyCal integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel. ## Unlimited OpenAI Assistants Deploy endless assistants, activate site-zone specifically. ## Real-time Data Bots tackle current events/news dynamically. ## Message Rewriting & Smart Reply AI polishes agent messages (friendlier, pro) or suggests quick hits based on context. ## Automatic Training Cron/API retrains on content/chats regularly. ## Fine Tune OpenAI & Prompt Editing Tweak temp, models, freq; customize prompts for vibe and key info. Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Fecommerce-features%2Fai-agentic-chatbot--214%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Fecommerce-features%2Fai-agentic-chatbot--214%20and%20answer%20questions%20about%20the%20content.) On this page [AI-Powered Chatbot in CHAT.devad.io](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#unlock-ai-powered-chatbot-mastery-in-chatdevadio) [The AI Agentic Chatbot in CHAT.devad.io](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#the-ai-agentic-chatbot-in-chatdevadio) [Smart Chatbots Powered by OpenAI and Google](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#smart-chatbots-powered-by-openai-and-google) [Automated Communication](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#automated-communication) [Easy to Use. Easy Chatbot Setup.](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#easy-to-use-easy-chatbot-setup) [Benefits](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#benefits) [Major Settings & Configuration](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#major-settings-configuration) [Human Takeover](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#human-takeover) [Multilingual Chatbots](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#multilingual-chatbots) [Works with WhatsApp, Instagram and More](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#works-with-whatsapp-instagram-and-more) [Smart Questions and Answers](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#smart-questions-and-answers) [Tools Calling](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#tools-calling) [Chatbot Flows](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#chatbot-flows) [Speech Recognition](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#speech-recognition) [Image and File Analysis](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#image-and-file-analysis) [Chatbot Training on the Fly](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#chatbot-training-on-the-fly) [Chatbot Actions](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#chatbot-actions) [Chatbot Live Web Search](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#chatbot-live-web-search) [Rich Messages](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#rich-messages) [Chatbot Integrations](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#chatbot-integrations) [Unlimited OpenAI Assistants](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#unlimited-openai-assistants) [Real-time Data](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#real-time-data) [Message Rewriting & Smart Reply](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#message-rewriting-smart-reply) [Automatic Training](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#automatic-training) [Fine Tune OpenAI & Prompt Editing](https://devad.io/help/en/docs/ecommerce-features/ai-agentic-chatbot--214#fine-tune-openai-prompt-editing) ## Keep exploring [### Shopify Integration Shopify Integration & Synchronization The Shopify integration is an exclusive feature for CHAT.devad.io. It seamlessly synchronizes your Shopify store data—including products and user details—directly with…](https://devad.io/help/en/guides/ecommerce-features/shopify-integration--181) [### Shopify Integration Shopify Integration & Synchronization The Shopify integration is an exclusive feature for CHAT.devad.io. It seamlessly synchronizes your Shopify store data—including products and user details—directly with…](https://devad.io/help/en/docs/ecommerce-features/shopify-integration--180) [### WordPress Integration Step 1: Installation & Setup Follow these steps to get the CHAT.devad.io plugin running on your WordPress site. Step 2: Finding Your Chat ID &…](https://devad.io/help/en/guides/ecommerce-features/full-wordpress-integration--183) [### WordPress Integration Step 1: Installation & Setup Follow these steps to get the CHAT.devad.io plugin running on your WordPress site. Step 2: Finding Your Chat ID &…](https://devad.io/help/en/docs/ecommerce-features/full-wordpress-integration--182) [Devad](https://devad.io) Apps Suite Every Business Needs to Start and Grow ## Apps [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) ## Company [Plans & pricing](https://devad.io/pricing) [Contact](https://devad.io/contact-us) ## Resources [Help Center](https://devad.io/help) ## Legal [Privacy](https://devad.io/privacy-policy) [Terms](https://devad.io/terms-of-service) [Cookies](https://devad.io/cookie-policy)