--- title: "Messenger (Facebook & Instagram) Setup - Devad CHAT Docs — Devad" url: "https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90" --- [Skip to content](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#main-content) [Devad](https://devad.io) [Home](https://devad.io) [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) [Pricing](https://devad.io/pricing) [](https://devad.io/help#hc-search) [Agent view](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90.md) [Docs](https://devad.io/help?type=doc&lang=en&view=list) [Guides](https://devad.io/help?type=guide&lang=en&view=list) [Blog](https://devad.io/help?type=article&lang=en&view=list) [Changelog](https://devad.io/help?type=changelog&lang=en&view=list) Browse this Help Center [Facebook Instagram Messenger](https://devad.io/help?category=10&lang=en) - [Messenger (Facebook & Instagram) Setup](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--161) - [Messenger (Facebook & Instagram) Setup](https://devad.io/help/en/guides/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--162) - [Messenger (Facebook & Instagram) Setup](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90) - [Reply Comments & DM for Comments](https://devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--129) - [Reply Comments & DM for Comments](https://devad.io/help/en/guides/facebook-instagram-messenger/reply-comments-dm-for-comments--234) - [Reply Comments & DM for Comments](https://devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--233) [Help Center](https://devad.io/help) › [Docs](https://devad.io/help?type=doc&lang=en) › [Facebook Instagram Messenger](https://devad.io/help?category=10&lang=en) › Messenger (Facebook & Instagram) Setup Docs # Messenger (Facebook & Instagram) Setup Messenger (Facebook & Instagram) Integration Overview The configuration settings detailed below are specifically related to the Messenger application integration. Automatic Sync Works with all accounts if you just... ### Messenger (Facebook & Instagram) Integration Overview The configuration settings detailed below are specifically related to the Messenger application integration. Automatic Sync Works with all accounts if you just link your facebook page and Instagram profile (business or creator) in one facebook business portfolio . then you’ll be able to link them in **one click** ### Installation Process - Navigate to **Settings > Apps** and click on **Messenger**. Automatic Sync Manual Sync - Complete the synchronization process by selecting at least one Facebook page. Subsequently, enter the returned information into **Settings > Messenger > Facebook pages**. - You are now finished. All incoming messages sent to the Facebook pages and Instagram accounts you selected will appear directly in the conversation admin area of CHAT.devad.io. Please keep in mind that only new messages will be synchronized; old messages will not be imported. - Once it’s done you’ll see you account info automatically added 1 ### App CreationCreate and Configure - Create a new developer account at [https://developers.facebook.com/](https://developers.facebook.com/) or log in using your existing account credentials. - Create a new app and select **Other** as the app type. Then select **Business**. Enter a name for your app and skip selecting any Business portfolios. - From the left-hand menu, click on **Add product** and choose **Messenger**. 2 ### Webhook ConfigurationConnect data streams Under the **Configure webhooks** section, click on **Configure**. - Retrieve the **Callback URL** from **Settings > Messenger > Messenger and Instagram settings > Get configuration URL**. - Set the **Verification Token** in **Settings > Messenger > Messenger and Instagram settings > Secret key** and save the changes, then use it to verify the webhook. - In **Webhook Fields** select the following items: `inbox_labels`, `message_deliveries`, `message_echoes`, `message_reactions`, `message_reads`, `messages`, `messaging_account_linking`, `messaging_handovers`, `messaging_optins`, `messaging_policy_enforcement`, `messaging_postbacks`, `messaging_referrals`. 3 ### Token GenerationConnect pages In the **Generate access tokens** section, click on **Connect**. Select the pages you wish to sync and complete the connection process. - Under the **Webhook Subscription** column, click on **Add Subscriptions**. Choose the scopes you require: `messages`, `messaging_postbacks`, `messaging_optins`, `message_reads`, and `message_echoes`. - In the **Tokens** column, click on **Generate**. Copy the access token provided and paste it into **Settings > Messenger > Facebook pages**. - Copy the Page ID and Page Name and paste them into **Settings > Messenger > Facebook pages**. - Repeat these steps for all pages you wish to connect. - Save the changes and you are finished. The final critical step is to switch the app to **Live mode**. ![Messenger Fb Ig](https://devad.io/guides/wp-content/uploads/sites/10/2025/11/messenger-fb-ig.png) ### Instagram Sync Setup (Optional) If you wish to synchronize Instagram in addition to Messenger, please follow these dedicated steps: - From the menu on the left side, navigate to **Messenger > Instagram settings**. - In the **Configure webhooks** area, click on **Configure**. Repeat the exact same configuration steps you previously completed for Messenger. - Under the **Webhook Subscription** area, click on **Add Subscriptions**. Select the following scopes: `messages`, `messaging_postbacks`, `messaging_optins`, `messaging_seen`. - Enter your Instagram ID in **Settings > Messenger > Facebook pages > Instagram ID**. To retrieve it, open your web browser and enter the following URL format: `https://graph.facebook.com/FACEBOOK-PAGE-ID/?access_token=ACCESS-TOKEN&fields=instagram_business_account`. Ensure you replace `FACEBOOK-PAGE-ID` and `ACCESS-TOKEN` with the corresponding Page ID and access token from the Facebook page that is linked to your Instagram account. - Save the changes and you are done. The final step is to put the app in **Live mode**. Use this page [Ask ChatGPT](https://chatgpt.com/?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Ffacebook-instagram-messenger%2Fhow-to-enable-messenger-facebook-instagram--90%20and%20answer%20questions%20about%20the%20content.) [Ask Claude](https://claude.ai/new?q=Read%20https%3A%2F%2Fdevad.io%2Fhelp%2Fen%2Fdocs%2Ffacebook-instagram-messenger%2Fhow-to-enable-messenger-facebook-instagram--90%20and%20answer%20questions%20about%20the%20content.) On this page [Messenger (Facebook & Instagram) Integration Overview](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-messenger-facebook-instagram-integration-overview) [Installation Process](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-installation-process) [App CreationCreate and Configure](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-app-creationcreate-and-configure) [Webhook ConfigurationConnect data streams](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-webhook-configurationconnect-data-streams) [Token GenerationConnect pages](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-token-generationconnect-pages) [Instagram Sync Setup (Optional)](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--90#how-to-enable-messenger-facebook-instagram-instagram-sync-setup-optional) ## Keep exploring [### Messenger (Facebook & Instagram) Setup Messenger (Facebook & Instagram) Integration Overview The configuration settings detailed below are specifically related to the Messenger application integration. Installation Process Instagram Sync Setup (Optional)…](https://devad.io/help/en/docs/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--161) [### Messenger (Facebook & Instagram) Setup Messenger (Facebook & Instagram) Integration Overview The configuration settings detailed below are specifically related to the Messenger application integration. Installation Process Instagram Sync Setup (Optional)…](https://devad.io/help/en/guides/facebook-instagram-messenger/how-to-enable-messenger-facebook-instagram--162) [### Reply Comments & DM for Comments Any comments made on your linked Instagram and Facebook pages are sent directly to CHAT App, where you can respond to them just as you would in a standard chat. Manual Replying to Comments Manage your social engagement...](https://devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--129) [### Reply Comments & DM for Comments Any comments made on your linked Instagram and Facebook pages are sent directly to CHAT App, where you can respond to them just as you…](https://devad.io/help/en/docs/facebook-instagram-messenger/reply-comments-dm-for-comments--233) [Devad](https://devad.io) Apps Suite Every Business Needs to Start and Grow ## Apps [POST](https://devad.io/post) [CHAT](https://devad.io/chat) [SITE](https://devad.io/site) [AI](https://devad.io/ai-agent) ## Company [Plans & pricing](https://devad.io/pricing) [Contact](https://devad.io/contact-us) ## Resources [Help Center](https://devad.io/help) ## Legal [Privacy](https://devad.io/privacy-policy) [Terms](https://devad.io/terms-of-service) [Cookies](https://devad.io/cookie-policy)