Devad · Help Center

Docs

Find answers in our documentation, step-by-step guides and product updates.

Setup Basics

Having problems?

Setup, Configuration, and TroubleshootingGetting the most out of CHAT.devad.io starts with a solid foundation. This guide covers the essential steps to get you up and…

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General

Chat

CHAT.devad.io documentation for setup, customer conversations, WhatsApp, AI agents, automation, integrations, and support workflows.

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for High-Converting Resistance Bands Product Photography

Copy-Paste AI Image Prompts: Premium Gold-Trimmed Gift Box Style for E-commerce Yo, dropshippers and e-comm fam! If you want your store visuals to look absolutely…

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Settings Area

Language and Translations

Managing Languages and Translations effective communication requires speaking your user’s language. In this section, you will learn how to set up CHAT.devad.io to automatically detect…

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Setup Basics

Installing CHAT Widget

Installation Options for Live CHAT widget Getting CHAT.devad.io up and running on your site is designed to be flexible, regardless of your technical setup. Whether you are running a WordPress site, a custom-coded applic...

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for Pop-Art Geometric Pizza Product Style for E-commerce

Copy-Paste AI Image Prompts: Gourmet Pepperoni Pizza High-Contrast Studio Style for E-commerce Yo, if you’re running a Shopify store or a food dropshipping hustle, you…

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Settings Area

Articles & Tickets Sections

Knowledge Base & Ticket Management Expand your customer support capabilities beyond real-time chat. This guide covers two essential modules: Articles and Tickets. Learn how to build a searchable…

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Settings Area

Language and Translations

Managing Languages and Translations effective communication requires speaking your user’s language. In this section, you will learn how to set up CHAT.devad.io to automatically detect user preferences or force spe...

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for Cinematic Gaming Headset Product Styles

Copy-Paste AI Image Prompts: Bold High-Contrast Gaming Headset Product Style for E-commerce Yo, dropshippers and brand owners! If you want your Shopify store to look…

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Settings Area

Departments, Queue and routing

Team Workflow & Conversation Routing Settings Scale your support operations with powerful distribution and organization tools. Departments give you the power to distribute conversations and…

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Features Use Cases

Marketing Feautres for Any Business

Supercharge Leads, Sales & Support with AI Chat Power Ecommerce Lead Gen & Customer Support Revolution!For ecommerce stores, capture emails, nurture leads, and close sales faster with smart pop-ups, automated fu...

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for Romantic Feminine Lipstick Flat Lay Style for E-commerce

Copy-Paste AI Image Prompts: Sleek High-End Cosmetic Product Style for E-commerce Yo fam! If you’re looking to absolutely crush your dropshipping game or elevate your…

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Ecommerce Features

Email, Newsletter, SMS, & Notifications

Integrations, Tools, and NotificationsGuide to syncing newsletters, optimizing chat performance, and configuring email, push, and SMS alerts. Follow the steps below to complete the synchronization…

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Settings Area

Mobile App & Other Settings

This section contains help for This section contains help for Mobile App and other features not listed above. Progressive Web App The CHAT.devad.io admin area is a PWA, which means that you can install it on deskt...

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for Bright Energetic Home Workout Product Style for E-commerce

Copy-Paste AI Image Prompts: Bold Fitness Equipment Studio Style for E-commerce Yo fam, if you’re running a Shopify store or dropshipping fitness gear, you can’t…

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Settings Area

Automations & Cron Job

just enable the Settings > Artificial Intelligence > OpenAI > Training via cron job option and the cron job will be activated. You can disregard…

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Settings Area

Miscellaneous: More Features & settings

Unlock the full potential of your support system with these advanced configuration options. Beyond the basics, CHAT.devad.io offers a suite of powerful tools designed to enhance accessibility, security, and performance....

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Products

Viral Gemini AI Prompts Ready to Copy & Paste for Trendy Outfit Grid Product Style for E-commerce

Copy-Paste AI Image Prompts: Crisp White T-Shirt Studio Apparel Style for E-commerce Yo, your Shopify store is about to look absolutely fire with these studio-grade…

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Settings Area

Mobile App & Other Settings

This section contains help for This section contains help for Mobile App and other features not listed above. The CHAT.devad.io admin area is a PWA,…

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More Integrations

More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat

Slack Integration & Synchronization The Slack integration empowers your team to handle customer support directly from your existing Slack workspace. By synchronizing the two platforms, messages sent from Slack are m...

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