Devad Guides
CHAT guides
Imported Hub guide articles and docs-blog posts, kept local for fast public reading.
CHAT
Connect WhatsApp Business With CHAT.devad.io
CHAT.devad.io provides many flexible option to connect your WhatsApp Business Number WhatsApp Integration Options: To install and connect WhatsApp with CHAT App, you have four…
Read articleCHAT
How to Create and Keep WhatsApp Business Account Healthy
🚀 WhatsApp Success Starts Here: The Essential Compliance Guide for Your Business Are you using the Meta Embedded Sign-Up through CHAT.devad.io to connect with customers…
Read articleCHAT
Setting Up Your 360dialog Account
Setting Up Your 360dialog Account If you don’t have a WhatsApp Business Account yet, don’t worry. The process is straightforward. You’ll need to sign upfor…
Read articleCHAT
How to Connect WhatsApp Twilio to Chat.devad.io
Twilio Account Setup To get started, you need a Twilio account. Go to the Twilio Signup Page and create a new account. Once signed up,…
Read articleCHAT
WhatsApp Templates & Flows
Understanding WhatsApp Templates According to the official WhatsApp Business Policy, businesses are prohibited from sending unsolicited marketing or solicitation messages directly to end users. The…
Read articleCHAT
Messenger (Facebook & Instagram) Setup
Messenger (Facebook & Instagram) Integration Overview The configuration settings detailed below are specifically related to the Messenger application integration. Installation Process Instagram Sync Setup (Optional)…
Read articleCHAT
Conversation Management System
Here is the full, SEO-optimized, and expanded article based on your documentation. I have utilized the specific GreenShift and WordPress blocks you provided to ensure…
Read articleCHAT
User Management
Comprehensive User Management Efficiently administering your user base is crucial for support operations. You can fully manage users directly from the Users area located in…
Read articleCHAT
Department Settings & Configuration
Department Settings & Configuration Organizing your support team into departments ensures that user inquiries are handled by the right experts. You can configure department behavior…
Read articleCHAT
Notifications Management
Notifications Management Overview Understanding exactly when and how notifications are triggered is essential for maintaining smooth communication. If you suspect notifications aren’t functioning correctly, please…
Read articleCHAT
AI & Chatbot Builder
Artificial Intelligence Module Installation To unlock the power of automated support, navigate to Settings > Apps, select Artificial Intelligence, and enter your license key to…
Read articleCHAT
X (Twitter) AI Agent & Chatbot Setup
Twitter AI Agent & Chatbot Setup Integrating X.com DM chat (Twitter) allows you to receive Direct Messages (DMs) directly into your chat dashboard and reply…
Read articleCHAT
Telegram AI Agent & Chatbot Setup
How to Setup Telegram AI Agent & Chatbot Integrating Telegram allows you to receive messages from your Telegram Bot directly into your chat dashboard. You…
Read articleCHAT
More Integration: Slack, Opencart, Martfury, Zalo, Zendesk, Viber, Line, WeChat
Slack Integration & Synchronization The Slack integration empowers your team to handle customer support directly from your existing Slack workspace. By synchronizing the two platforms,…
Read articleCHAT
Shopify Integration
Shopify Integration & Synchronization The Shopify integration is an exclusive feature for CHAT.devad.io. It seamlessly synchronizes your Shopify store data—including products and user details—directly with…
Read articleCHAT
WordPress Integration
Step 1: Installation & Setup Follow these steps to get the CHAT.devad.io plugin running on your WordPress site. Step 2: Finding Your Chat ID &…
Read articleCHAT
Miscellaneous: More Features & settings
Unlock the full potential of your support system with these advanced configuration options. Beyond the basics, CHAT.devad.io offers a suite of powerful tools designed to…
Read articleCHAT
AI Agent & Chatbot for Automated Appointment & Booking System
Streamline your scheduling process and eliminate the endless back-and-forth of email coordination with our advanced AI Agent and Chatbot Booking System. By integrating powerful tools…
Read articleCHAT
AI Agent & Chatbot for e-Commerce [ WooCommerce, shopify, Opencart & Others]
In the fiercely competitive landscape of modern e-commerce, every website visitor represents a valuable opportunity, and each abandoned cart signifies a significant loss in potential…
Read articleCHAT
Installing CHAT Widget
Installation Options for Live CHAT widget Getting CHAT.devad.io up and running on your site is designed to be flexible, regardless of your technical setup. Whether…
Read articleCHAT
Plans & Pricing
Simple Pricing, Powerful Features Select the plan that fits your needs below. From our lifetime Free tier to our high-volume Scale packages, every plan resets…
Read articleCHAT
Users & Access
Manage users from the Users area in the left menu of the admin area. You can import users from Settings > Users > Import users….
Read articleCHAT
Chat & Conversations
Conversations have a total of four different statuses: mark as read, archive, delete and restore. You can manage the status of a conversation by opening…
Read articleCHAT
Having problems?
Setup, Configuration, and TroubleshootingGetting the most out of CHAT.devad.io starts with a solid foundation. This guide covers the essential steps to get you up and…
Read articleCHAT
Language and Translations
Managing Languages and Translations effective communication requires speaking your user’s language. In this section, you will learn how to set up CHAT.devad.io to automatically detect…
Read articleCHAT
Articles & Tickets Sections
Knowledge Base & Ticket Management Expand your customer support capabilities beyond real-time chat. This guide covers two essential modules: Articles and Tickets. Learn how to build a searchable…
Read articleCHAT
Departments, Queue and routing
Team Workflow & Conversation Routing Settings Scale your support operations with powerful distribution and organization tools. Departments give you the power to distribute conversations and…
Read articleCHAT
Email, Newsletter, SMS, & Notifications
Integrations, Tools, and NotificationsGuide to syncing newsletters, optimizing chat performance, and configuring email, push, and SMS alerts. Follow the steps below to complete the synchronization…
Read articleCHAT
Automations & Cron Job
just enable the Settings > Artificial Intelligence > OpenAI > Training via cron job option and the cron job will be activated. You can disregard…
Read articleCHAT
Mobile App & Other Settings
This section contains help for This section contains help for Mobile App and other features not listed above. The CHAT.devad.io admin area is a PWA,…
Read articleCHAT
AI Agentic Chatbot Features
AI-Powered Chatbot in CHAT.devad.io Ecommerce, Lead Gen, & Customer Support Supercharged!For ecommerce lead generation, deploy intelligent bots that qualify prospects, capture details, and nurture conversions…
Read articleCHAT
AI Basic Settings : Human takeover, Smart reply, & Troubleshooting
The settings below are related to the Artificial Intelligence app. The human takeover happens in these cases: When the option Human takeover is active the…
Read articleCHAT
OpenAI, Integrations, & Chatbot Training
The settings below are related to the Artificial Intelligence app. The OpenAI (ChatGPT) integration gives your chatbot the ability to answer general questions about almost…
Read articleCHAT
Flows Builder & External API
The information below is related to the chatbot flows area. Flows allows you to esely create conversation flows powered by the chatbot. Use them to…
Read articleCHAT
Google Calendar & TidyCal Integrations with Chatbot
The following integrations are available from Settings > Artificial Intelligence and can be used to enhance the OpenAI chatbot’s capabilities Lead Generation & Customers. Integrations…
Read articleCHAT
Appointments, Reservations, and meeting Scheduling
Revolutionizing Customer & Lead Management with CHAT App In today’s fast-paced digital landscape, the bridge between a potential lead and a confirmed appointment needs to…
Read articleCHAT
Google Integration & AI Features
The settings below are related to the Artificial Intelligence app. To start using the Google AI services and Dialogflow follow the steps below. The feature…
Read articleCHAT
WhatsApp Shop
WhatsApp Shop Integration To showcase products from your shop, utilize the merge fields outlined below. To displays the products of your shop use the merge…
Read articleCHAT
WhatsApp voice & video calls
The WhatsApp call features enable users and agents to initiate and receive voice or video calls directly from the chat interface and admin area. WhatsApp…
Read articleCHAT
Reply Comments & DM for Comments
Any comments made on your linked Instagram and Facebook pages are sent directly to CHAT App, where you can respond to them just as you…
Read articleCHAT
OpenCart
The settings below are related to the OpenCart App. Q: Does CHAT App (CHAT.devad.io) support multiple OpenCart stores?Yes, CHAT App (CHAT.devad.io) supports OpenCart Multistore. Q:…
Read articleCHAT
Marketing Feautres for Any Business
Supercharge Leads, Sales & Support with AI Chat Power Ecommerce Lead Gen & Customer Support Revolution!For ecommerce stores, capture emails, nurture leads, and close sales…
Read articleCHAT
Customer Support Features
Turbocharge Customer Support & Efficiency with CHAT App Tools Revolutionize Support for Ecommerce Lead Gen & Customer Service!For ecommerce lead generation, streamline inquiries into qualified…
Read articleCHAT
How To Export and Import Users in CHAT.devad.io Safely
If you want to import users into Devad Chat, the safest method is to start with an export from the same tenant first. That exported…
Read article